Second Edit by Style Theory
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Knowledge base
General Information
General
4
About Us | Second Edit by Style Theory
Terms and Conditions | Promotions & Campaigns
Shipping & Delivery | Which countries does Second Edit ship to?
COVID-19 Disclaimer | What hygiene and safety measures do you have in place?
Products & Guarantee
5
Does Second Edit guarantee the authenticity of the products sold on the platform?
Do the product images on the Second Edit website reflect the true condition of the listed item?
How do I know if the item will fit me?
What is the definition of each Condition Grade label?
Are the items listed on the website new or pre-owned?
Singapore | Second Edit
Order & Payments
6
What payment methods are accepted?
How can I pay by instalments?
Can I cancel or modify my order after I have submitted it?
Are the items in my cart reserved for me?
Why is my payment subject to further verification?
View all 6
Returns & Refunds
4
What is the Return & Refund Policy?
How do I submit a Return Request?
What happens after I submit a Return Request?
How long will it take for my refund to be credited?
Shipping & Delivery
5
How will my order be delivered?
Will I be charged for shipping fees?
When will I receive my order?
How can I track the status of my order?
Will my signature be required upon delivery?
Hong Kong | Second Edit
Return & Refunds
2
What is the Return & Refund Policy?
What if I want to return the item as the item is not as per descibed on the Website?
Shipping & Delivery
7
How will my order be delivered?
Will I be charged for shipping fees?
When will I receive my order?
How can I track the status of my order?
Will my signature be required upon delivery?
View all 7
Malaysia | Second Edit
Return & Refunds
2
What is the Return & Refund Policy?
What if I want to return the item as the item is not as per descibed on the Website?
Shipping & Delivery
7
How will my order be delivered?
Will I be charged for shipping fees?
When will I receive my order?
How can I track the status of my order?
Will my signature be required upon delivery?
View all 7
