We accept return requests for online orders from Singapore within 3 days of receiving the items, provided the items are in original condition, in their original packaging and with all applicable tags or labels intact.
All successful return requests will be given in-store credits and there will be return fee of $10.00 SGD per item that will be offset from the store credits. (store credit in form of gift card)
We will waive the $10 return fee/item and credit the full amount to the original mode of payment if:
1. Item received is not the one you've ordered
2. Item received is not authentic (clear evidence needs to be provided)
3. Item is not found in the Warehouse/not physically available
Your refund will be processed once we have received and completed the inspection process of the returned products. Kindly note that returned products found to be damaged, used, or not in their original packaging and condition will not be accepted and you will be responsible for the costs incurred to deliver the item(s) back to you.
*Online orders shipped outside of Singapore are considered final and non-returnable.