We accept Return Requests for online orders from Singapore within 3 days upon successful delivery, provided the items are in original condition, in their original packaging and with all applicable tags or labels intact.
Returns are free (for self drop-off in store). For home pick-up, a nominal charge of $7.00 SGD will apply for the return of apparel items, and $10.00 SGD for return of bags. The return fee (if applicable) will be offset from your refund amount. Please see the “How do I submit a Return Request?” section for return instructions.
Your refund will be processed once we have received and completed the inspection process of the returned products. Kindly note that returned products found to be damaged, used, or not in their original packaging and condition will not be accepted and you will be responsible for the costs incurred to deliver the item(s) back to you.