If you have opted for the home pick-up option, our team will arrange a pick-up and your return will be collected within the next 1-2 days. Kindly prepare the items you wish to return for collection and ensure that all applicable tags, labels and documents that originally came with the items are intact.
If you have opted for the self drop-off option, you may proceed to drop-off your return items at our Showroom or pop-up locations. Kindly ensure that items you wish to return are securely packed and all applicable tags, labels and documents that originally came with the items are intact.
Your refund will be processed once we have received and completed the inspection process of the returned products. Kindly note that returned products found to be damaged, used, or not in their original packaging and condition will not be accepted and you will be responsible for the costs incurred to deliver the item(s) back to you.